Mercedes-Benz reinforces its footprint in Rajasthan; debuts a world-class 2S luxury service facility in Udaipur

Mercedes-Benz, has further bolstered its presence with a new state-of-the-art luxury 2S service facility in Udaipur. This expansion reflects Mercedes-Benz’s ‘Go to customer’ approach, addressing the rising demand for luxury vehicles and bespoke services in key emerging markets like Udaipur.

The new T&T Motors service facility spreads across 9000 sq. ft. and offers customers an elevated ownership experience and complete peace of mind with state-of-art service capabilities, latest equipment and tools and spare parts. T&T Udaipur has 3 Preventive Maintenance & General Repairs bays along with 2 quick Body & Paint jobs bays, in addition to 3 supporting bays. One of the key highlights of the service facility is the ‘Premier Express Bay’ for quick servicing in 60 minutes.

“Udaipur is celebrated globally as a city of palaces, lakes and luxury hospitality, making it a natural market for Mercedes-Benz. The inauguration of a world-class 2S service facility with an exclusive delivery bay, reflects our commitment to serving existing and potential customers in Udaipur, with a ‘service first’ approach to elevate customer experience. Udaipur is an emerging market for luxury consumption, witnessing growing penchant for premium experiences. We are confident, T&T Motors will deliver an ownership experience that reflects the desirability, prestige and a hassle-free ownership associated with Mercedes-Benz," shares Santosh Iyer, Managing Director & CEO, Mercedes-Benz India.

Santosh Iyer, Managing Director & CEO, Mercedes-Benz India Santosh Iyer, Managing Director & CEO, Mercedes-Benz India

In addition, T&T Motors Udaipur features the city’s only 180 KW ultra-fast charger with 2 bays, open to all BEV customers. Mercedes-Benz will soon avail a 24-Hour Service Mobilio facility for customers. Patrons can also avail a host of digital service offered by Mercedes-Benz like Online Appointment Booking, Digital Service Drive, Vehicle Digital Reception System etc. T&T Motors Udaipur also has an exclusive car handover experience for customers, featuring the exclusive ‘Key Presenter’.

Spokesperson, T&T Motors, added, “We are delighted to bring Mercedes-Benz’s world-class luxury service experience to Udaipur, a city renowned for its majestic heritage and growing prominence as a luxury destination. The new facility combines contemporary luxury with advanced digital solutions, designed to offer a seamless and engaging customer journey. This state-of-the-art showroom provides a complete ecosystem under one roof, from tailored consultations to exclusive hospitality and premium aftersales services, delivering an elevated ownership experience. We are confident that this facility will strengthen the appeal of Mercedes-Benz in Udaipur and cater to the evolving expectations of luxury customers in the region, positioning the Three-Pointed Star as the ultimate choice for automotive excellence.”

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